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[2505.06120] LLMs Get Lost In Multi-Turn Conversation

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Type: Web Article Original link: https://arxiv.org/abs/2505.06120 Publication date: 2025-09-06


Summary
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WHAT - This research article analyzes the performance of Large Language Models (LLMs) in multi-turn conversations, highlighting how these models tend to lose the thread of the conversation and fail to recover.

WHY - It is relevant for AI business because it identifies a critical problem in conversational interactions, which is fundamental to improving the reliability and effectiveness of LLM-based virtual assistants.

WHO - The authors are Philippe Laban, Hiroaki Hayashi, Yingbo Zhou, and Jennifer Neville. The research is published on arXiv, a widely used preprint platform in the scientific community.

WHERE - It is positioned within the context of academic research on AI and natural language, contributing to the understanding of the current limitations of LLMs.

WHEN - The research was submitted in May 2025, indicating a recent and relevant contribution to current research trends.

BUSINESS IMPACT:

  • Opportunities: Identifying and solving the multi-turn conversation problem can significantly improve the user experience and reliability of AI products.
  • Risks: Ignoring this problem could lead to a loss of user trust and lower adoption of AI products.
  • Integration: The results can be integrated into the development of new models and algorithms to improve the management of multi-turn conversations.

TECHNICAL SUMMARY:

  • Core technology stack: The research is based on LLMs and conversation simulation techniques. It does not specify particular programming languages or frameworks.
  • Scalability and architectural limits: The research highlights intrinsic limits in current LLMs, which can influence the scalability of conversational applications.
  • Key technical differentiators: The detailed analysis of multi-turn conversations and the breakdown of the causes of degraded performance are the main technical contributions.

Use Cases
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  • Private AI Stack: Integration into proprietary pipelines
  • Client Solutions: Implementation for client projects
  • Strategic Intelligence: Input for technological roadmap
  • Competitive Analysis: Monitoring AI ecosystem

Resources
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Original Links #


Article recommended and selected by the Human Technology eXcellence team, processed through artificial intelligence (in this case with LLM HTX-EU-Mistral3.1Small) on 2025-09-06 12:10 Original source: https://arxiv.org/abs/2505.06120

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